Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
We cut all our frames to order so a custom size is not a problem and is no extra charge. The sizes listed on the drop down menu are some of the more common sizes and they'll give you an idea of what a frame in your size range will run.
Be sure to let us know if we're framing a painting on stretcher bars or a canvas board and we'll include the appropriate clips to hold your artwork into the frame and will not include glass unless you request it.
Unfortunately, we don't do custom colors at this time.
Near the top of the frame description we will have the size of the profile listed.
For Example-"This frame measure 1.5" across the top"
just double the measurement of the top of the frame and add it to the size that you ordered
In this example you would add 3" (1.5" x 2) to the size that you ordered.
If you ordered and 8x10 frame the outside dimensions would be
11x13.